1. Shipping Locations
We currently ship across the United States and Canada. International shipping outside Canada is not currently available.

2. Processing Time
• Orders are processed within 1-3 business days (excluding weekends and holidays).
• During peak seasons like Ramadan and Eid, processing may take an additional 2-3 days due to high demand.
• Once your order is shipped, you will receive a tracking number via email.

3. Shipping Methods & Estimated Delivery

We offer the following shipping options:

🚀 Free Standard Shipping on all orders over $200 within the U.S. and Canada!

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package on our website or through the carrier’s website.

5. Shipping During Ramadan & Holiday Season
• Due to high demand during Ramadan and Eid, we recommend placing your orders early to avoid delays.
• Expedited shipping options are available to ensure your special occasion wear arrives on time.

6. Delayed or Lost Packages
• If your package is delayed beyond the estimated time, please allow an extra 2-3 business days before contacting us.
• For lost packages, reach out to our support team at [Your Support Email], and we will assist you with a resolution.

7. Returns & Exchanges

For details on returning or exchanging items, please refer to our Return Policy [Link to Return Policy].

8. Need Help?

For any shipping-related questions, feel free to contact our customer support team at:
📧 Email: support@malsra.com
📞 Phone: (619) 806-0720
🕒 Support Hours: Monday – Sunday, 9 AM – 6 PM (PST)